Planet Organic Reviews
(Rated by 1621 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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GREAT OFFER
Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery5.0
- Customer Service4.0
Recent Customer Reviews (3)
Edward Webb
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Maria Eiffel
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Gretchen Weatherwax
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Payment Methods
Accepted Payment Options:
Prices for items on Planetorganic.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Planet Organic credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Planet Organic Pros & Cons
Pros
1
Diverse Product Range: Offers a wide variety of organic products, including health shots, juices, smoothies, kombucha, and natural skincare items.
2
Competitive Pricing: Prices reflect the quality and certification of the items, with exclusive offers and promotions available.
3
Fast and Efficient Delivery: Delivery is super fast and efficient, with options for next-day delivery and free shipping on orders over a certain amount.
4
Good Customer Service: Customers have reported excellent customer service, with issues resolved promptly and efficiently.
5
Variety of Payment Methods: Accepts multiple payment methods, including debit/credit cards and PayPal, ensuring convenience and security.
CONS
1
Higher Prices: Generally more expensive than other stores, with some customers finding it pricey despite promotions.
2
Employee Treatment: Some reviews suggest that employees are paid the bare minimum and do not receive free food or coffee, which can lead to high employee turnover.
3
Quality Control Issues: There have been reports of food being heated in plastic bags and pastries with flies, indicating potential quality control issues.
4
Zero Waste Claim: Some customers have questioned the store's claim of being zero waste, citing instances of food being thrown away.
5
Customer Service Issues: A few reviews mention rude staff and issues with product condition, such as broccoli arriving in bad condition.
Planet Organic Features and Benefits
Features
Organic Certification
Planet Organic is the largest chain of Soil Association certified organic shops in the UK, ensuring all products meet high standards of organic and natural quality.
Zero Edible Food Waste
Planet Organic became the first zero edible food waste business in 2018 by redistributing leftover food to the community through Olio and Too Good To Go.
Eco-Friendly Packaging
Online orders are delivered in cardboard boxes made from 75% recycled fibers, padded with recycled scrunched paper and compostable air pockets.
Generous Staff Discount
Employees receive a 25% staff discount.
Holiday and Childcare Vouchers
28 days’ holiday for store teams with extra holiday for those with long service, childcare vouchers, contributions to a pension, and a cycle to work scheme.
Performance Recognition
Various awards for delivering great service, including Planet Player of the Month, Planet Player of the Year, and Mystery Shopper Prize.
Bronze Pack Training
Comprehensive training on organic and natural foods, including key concepts behind healthy eating trends.
Department-Specific Training
Tailored training for specific departments, such as Food to Go and Health & Bodycare.
Events and Workshops
Hosting events to educate customers about organic and natural products, and supporting local causes.
Supplier Visits
Organizing visits to suppliers to promote transparency and community engagement.
Planet Players
Employees who deliver exceptional customer service, making customers feel at home with a personal and thoughtful approach.
Robust E-commerce Infrastructure
A new ecommerce solution on Shopify Plus with enterprise promotion handling, an updated suite of marketing and insight tools, and a custom order management system to improve operational efficiency.